1.1. As an organizational provider agency, Contractor shall provide administrative and direct program services to County’s Medi- Cal clients as defined in Title 9, Division 1, Chapter 11 of the California Code of Regulations. 1.2. Contractor shall provide 24-hour non-medical residential substance use (SU) treatment, recovery, and ancillary services to adolescents aged 12-17, with SU conditions, including co-occurring mental health conditions. For clients under the age of 21, Contractor shall provide all medically necessary substance use disorder (SUD) services required pursuant to Section 1396d(r)(r) of Title 42 of the United States Code (Welfare & Institutions Code 14184.402(e)). 1.2.1. Services shall include behavioral health care that is: 1.2.1.1. Client- and family-centered 1.2.1.2. Individualized 1.2.1.3. Clinically effective 1.2.1.4. Outcomes-driven 1.2.1.5. Culturally competent 1.2.1.6. Gender-specific 1.2.1.7. Trauma-informed 1.2.1.8. Developmentally appropriate, and 1.2.1.9. Inclusive of evidence-based treatment practices and recovery service approaches. 1.3. Co-occurring services shall include clinical assessments for substance use and mental health conditions, care coordination and a “warm hand-off” to appropriate level of care in the mental health system when need exceeds services available through the SU program. Evidence-based practices (EBPs) shall be utilized for all clients, including use of specific EPBs that demonstrate success for justice-involved populations when appropriate.