The objective of this RFP is to identify qualified companies and receive competitive fee proposals for the providers of administrative citation and emergency cost recovery processing services. a. Provide a general overall description of a Citation Management Software package(s) and include Web engine, server environment and any database dependencies. The City is also interested in a hosted client-server system or web-based application service. b. Describe in detail the hardware provided, and the cost associated with the hardware. WPD is currently using electronic citation writers and prefers to continue with this method of citation writing. c. Describe the underlying software system and approach used to develop/maintain the application in sufficient detail to allow City staff to assess technical components. d. Describe the real-time inquiry capabilities of the system. e. Describe the management reporting capabilities offered. Provide sample reports and describe the flexibility of the reports including the ability to create ad hoc reports and download report data to other third-party software such as Microsoft Excel worksheets. f. Describe specifically how the application systems would integrate with the City’s existing system and any benefits realized by such integration. g. Describe other integration methodologies most advantageous for the system. h. Describe tracking and processing time payment systems and services (including generating and tracking time payment notices or payments/withdrawals). i. Provide samples of time payment tracking reports. j. Currently, some citations have multiple charges which are addressed separately in court. At the conclusion of a hearing, a defendant may end up with one payment plan covering all charges. Describe the system’s capability for handling this type of time payment arrangement.
