VVTA is seeking PROPOSALS from qualified firms to perform functional and cognitive assessments and make eligibility recommendations for those seeking ADA eligibility and paratransit services. The Contractor shall be responsible for establishing, maintaining and carrying out procedures for the processing and certification of such new applications for ADA paratransit eligibility and applications for recertification during the contract period and any extensions thereof. The contractor’s place of business must be open on all holiday except for the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Currently, VVTA certifies unrestricted and restricted certifications for a period of 5 years. Temporary certifications are for a period of 6, 9, or 12 months. Incoming calls for information and requests for eligibility applications average 233 a month. VVTA currently has approximately 2,800 certified clients whose eligibility status expires throughout the period of certification. Successful vendor will meet or exceed the standards set forth in the ADA for determining paratransit eligibility as well as adhere to the all requirements outlined in this Request for Proposal. Successful candidates will demonstrate an ability to follow all standards outlined in DOT 49 CFR Part 37, Subpart F, and Section 37.123 ADA Paratransit Eligibility Standards and this Request for Proposal to determine paratransit eligibility recommendations.