Specifications include, but are not limited to: Los Angeles County, Department of Health Services (DHS) is requesting the help of Ivanti to provide professional services to leverage Ivanti products and solutions to meet specific objectives. This SOW is for combined onsite and remote work. The TRM will provide the following services: • TRM will ensure your team(s) fully understand our software and utilizing our product to its full potential. • Ivanti Health Checks to ensure Ivanti environment is configured for optimal performance and in accordance to our best practices. • Ivanti Upgrade Assessment and Assistance • Architectural Guidance Workshops • Software Deployment Workshops • Knowledge Transfer Workshops • Change Ratification and Advice • Configuration assistance • Stakeholder Awareness & Advocacy • Ivanti Infrastructure Blueprint • Ivanti Sizing Guidelines • Best Practice Workshops • Strategic planning
