SYSTEM REQUIREMENTS/CAPABILITIES OVERVIEW The GSSS shall provide operators of the system increased situational awareness and efficiency through an integrated command control interface, replacing the need for multi-product single operating interfaces. The GSSS shall provide, either directly as a native feature or through a seamless integration, for control and monitoring of multiple physical security and safety systems such as GPS Tracking, Lone Worker, Mass Communications, Incident Management, Tip Reporting, Wellbeing support and other systems into an easy-to-use single operator interface (Web client or mobile device view). 1.2.2 ARCHITECTURE The GSSS shall be a cloud-based service that supports access securely via dedicated mobile applications and up to date web browsers on workstations, laptops and mobile devices, thus eliminating the need to install, upgrade or support client and server applications software. The GSSS architecture shall support an app for both iOS and Android Smartphone devices at a minimum for general users. The GSSS shall also support a mobile app on both iOS and Android Smartphone devices which provides situational awareness and response for the safety Responders. The architecture must also support a desktop version of the application, preferably deployable as an MSI (Windows Installer file) that can be administered by a corporate IT Services department. 1.2.3 COMPLIANCE AND STANDARDS The system shall comply with the following standards: ● ISO 27001 for Information Security Management Systems (ISMS) ● SOC 2 Type II for security, availability, and confidentiality ● GDPR or equivalent act for data privacy and protection ● WCAG 2.2 AA for accessibility of the system for end users
