1. Monitoring. Begin with a property-wide inspection and monitoring, using both monitoring devices and visual inspection. A. Management objectives: For purposes of this bid the focus is for termite. B. Communication and accountability system: Designate contact people and alternates at both the facility and the contractor’s company. Establish a location for the pest activity log book(s) at the facility. Set up a procedure for the contractor to report maintenance or pest prevention needs to appropriate staff at the facility. C. Schedule of service: Describe the expected schedule and duration of service visits required to meet management objectives. Except as otherwise agreed upon, all work at properties under this contract should be performed between 8:00 a.m. and 4:30 p.m., Monday through Friday, and should not interfere with daily UCA operations. 2. Service Units. Treatments should be scaled to the type and level of infestation and priced accordingly. A. Focus units: Units that are infested (henceforth referred to as Focus Units) shall be serviced at least monthly until the infestation is gone. Once termite-free, the focus unit will be removed from the monthly service list and inspected routinely. B. Call-back service: Conduct follow-up inspection in response to staff complaints. Routine call-back service shall be furnished within one (1) workday after receipt of notification by the university. Call-back service required by the university due to contractor negligence will be at no charge. C. Log Book: The Contractor shall be responsible for maintaining a complete and accurate Termite Treatment and Management Log Book at each facility that is served under the contract. The Log Book shall be updated at each visit by the Contractor. If the facility lacks a log book, the Contractor is responsible for providing one. The Log Book shall contain at minimum the following items: ● A list of pesticides used, including copies of sample labels and material safety data sheets (MSDS). All pest control products must be registered by the U.S. EPA for residential use and must be applied according to the manufacturer's label instructions and in compliance with all applicable local, state and federal laws and regulations. ● A pest sighting log where new work orders and a Focus Unit list is updated.