Specifications include, but are not limited to: Rock Region Metropolitan Transit Authority is requesting proposals from qualified consulting firms to develop and conduct two (2) stakeholder surveys. The first survey will be of customers of the transit system and the second with community members who do not currently use Rock Region METRO transit services. The purpose of the first survey is to collect riders’ assessments of the current transit system and obtain input regarding changes needed to improve the rider experience. The purpose of the second survey is to obtain feedback from Pulaski County, Arkansas residents (non-riders) about their perception of Rock Region METRO, their reasons for not riding the service and what types of system changes would influence them to become riders of the system.