Loading...
Skip to main content
< Back to results

Request Management and Document Delivery


Location
Arizona
Publication Date
06/23/2020 07:57 AM EDT
Closing Date
07/07/2020 04:00 PM EDT
Issuing Organization
County of Pinal
Solicitation Number
Description

Specifications include, but are not limited to: 1.1 The Platform shall have a “ticket” type tracking system to track the request and response.1.2The Platform shall have the capability to be configured by the County at no additional costs. 1.2.1The requestor fields shall have the capability to be configured to include required fields and a “drop down” functionality for specific fields. 1.2.2 The response templates shall have the capability to be configured as needed to respond to requests. 1.3 The Platform ticketing system shall allow for requests to be assigned to specific personnel. 1.3.1 The ticketing system shall have the functionality for a Supervisor or Manager to view assigned requests and status. 1.4 The Contractor’s employees shall not have the authority to re-open any request that has been closed by PCSO.1.5 The Platform shall match requests with a payment received through the County’s payment processing system. 1.5.1 The County’s third party payment processing system is Point & Pay.

Get instant access

Get instant access to solicitation details & future business opportunities.

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Matching bid notifications & access to all Statewide & Group bid details

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Matching bid notifications from participating agencies

Group

Matching bid notifications from participating agencies

Access participating agency bids

Basic

Access participating agency bids