Specifications include, but are not limited to: Provide all services as defined in the scope of work as directed by ADES upon receipt of a purchase order. 5.2 Furnish all necessary labor, tools, equipment, supplies and materials to effectively perform pest control services. 5.3 Respond to service calls within one (1) business day of receiving a request for service from ADES. 5.4 Respond to emergency service calls within two (2) hours of receiving the request for service. 5.5 Provide services in such a manner that does not result in damage to ADES facilities, grounds, landscaping, utilities, or structures. 5.5.1 In the event that damage does occur, coordinate repairs with ADES within two (2) business days of report of damage. Repair or replace the damage at no cost to the ADES. 5.6 Provide the adequate number of personnel or subcontractors necessary to complete the services who are at least 18 years of age or older, can conduct themselves in a professional manner and ensure all work is performed within the requirements of this contract. 5.7 Employ or sub-contract individuals who are trained, experienced, competent, and appropriately certified and licensed to perform the work and deliver the services required. 5.8 Guarantee that all pest control personnel are not under the influence of intoxicating beverages, legal and/or illegal substances while providing services.