The Phoenix Fire Department (PFD) is considering replacing multiple systems currently used for Fire
Records Management with a single state-of-the-art enterprise solution that provides high availability
(99%+ uptime) to Phoenix Fire members. While the Phoenix Fire Department would prefer responses
primarily for Software as a Service (SaaS) solution, we are looking for and invite vendor responses for
other solutions such as on-premise, and hybrid offerings. Phoenix Fire is looking for a robust system
with a user-friendly interface that works on multiple devices and allows the City of Phoenix to create,
track, manage, search, and report on the various types of records the Phoenix Fire Department
manages. Additionally, data migration will not be required as part of this implementation.