Specifications include, but are not limited to: Data
collection, transit system monitoring and reporting, coordination of emergency services,
creating onboard public service and bus stop announcements, farebox collection and
malfunction reporting, providing CAD/AVL training to other agencies, and developing
operational reports specific to agency-based regional transit providers’ agreements with
their respective contracted fixed route transit service providers.
5.1.1. The OCC directly manages transit vehicles in revenue service, deadheading
to/from revenue service, performing special event services, and/or holding area
buses as they operate from the CITY’s North Facility (located at 2010 West
Desert Cove Lane), South Facility (at 2225 West Lower Buckeye Road) and
West Facility (at 405 North 79th Avenue). The OCC provides such oversight in a
centralized and unbiased manner, independent of the firms selected to provide
transit services which operate from the CITY’s multiple transit facilities.
5.1.2. The OCC resides at the 302 North 1st Avenue Public Transit Building, 5th floor.
The site consists of an OCC suite currently containing eight (8) computer-aided
dispatch/automatic vehicle locator and radio workstations and two adjacent
offices assigned to the OCC manager and administrative and data collection
personnel. Additional office and work space has also been designated at the
West Transit Facility (located at 405 North 79th Avenue) for use as a recovery,
training and/or operations overflow site.
5.1.3. The Data Collection function is used to collect operational data for route planning
and National Transit Database reporting.