1. Task 1: Accessibility Audit and Assessment a. Conduct a comprehensive audit of city websites, third-party vendors and mobile applications to identify and document accessibility barriers in line with WCAG 2.1 (Version 2.1, Level AA). A list of known websites is provided with this solicitation. The City of Chandler website is chandleraz.gov. Some of the applications that will need to be included in the audit include maps (GIS), registration modules and forms used to search for records. The mobile apps include Public Stuff, Chandler Library and Recycle Right. b. Conduct both automated testing and manual review of the website(s) to evaluate compliance with ADA and WCAG 2.1 (Level AA) standards. c. Conduct manual assistive technology testing (e.g. screen readers, voice recognition software, multiple web browsers) to evaluate website use by individuals with disabilities and prepare a summary of your process and findings including such information as agreed to between the parties. 2. Task 2: Remediation Plan a. Develop a comprehensive remediation plan that includes specific steps to address all identified accessibility barriers. b. Provide a timeline for the completion of remediation tasks and allocate resources as necessary. c. Recommend and implement coding, design, and content adjustments to bring websites and mobile apps into compliance with WCAG 2.1. d. Ensure compatibility across all major browsers, devices, and assistive technologies used by the target audience. 3. Task 3: Validation and Certification a. Conduct final validation testing to ensure that the websites and mobile applications meet WCAG 2.1 AA standards. b. Provide a final validation report, which will include detailed evidence of compliance with WCAG 2.1, as well as any recommendations for future audits or updates. c. Explain if services include ongoing support such as validating accessibility complaints received from users. d. Develop training materials, including accessibility guidelines, best practices, and resources tailored to the needs of the city.
