a. Advance community engagement and outreach efforts b. Develop community outreach and engagement strategies on certain public service/policy topics that require advance communications c. Propose and implement media relations strategies that elevate exposure of EMS to identified audiences via local, regional, and national. d. May include the production of quarterly newsletters or community meetings e. Develop communication strategies to tell EMS’ story, highlighting the many great accomplishments and new initiatives f. Provide support and strategies for crisis communications. Consideration of language access needs of the community. g. Supplement intra-department communications h. Create branding or re-branding, aligned with EMS’ overall brand for public services and policies i. Content creation j. Graphic design k. Photo & Video Production l. Digital strategy and social media campaigns m. Assist with media relations n. Assist with website design o. Assist with recruitment and retention strategies