4.1 Provision of case management services to the elderly and physically disabled population, or in similar Medicaid settings or similar health care settings. 4.2 Provision of case management services in both urban and rural settings. 4.3 Provision of case management services in both a virtual and in person environments. 4.4 Proposed solution to provide services on a statewide basis. 4.5 Potential benefits of implementing standalone case management services in Arizona or any other supporting information that may assist in our justification to fund this type of service. (Return on Investment, positive outcomes for members, cost avoidance) 4.6 Proposed solution to meet AHCCCS case management ratios and requirements for frequency in order to effectively deliver case management services to the elderly and physically disabled population. 4.7 Description of the case management software that it will use to interface with the AHCCCS system. 4.8 Description of its capability to submit claims and/or encounters to AHCCCS. 4.9 Financial/total cost of ownership: 4.9.1 Provide estimated operational and implementation cost details, including but not limited to proposed pricing methodology (eg. PMPM vs Rate based). Information should be provided on the costs associated with any tool or technology and the operational costs. 4.9.2 Respondents must clearly state all assumptions underlying your pricing responses (eg. charge basis, charge variances and sensitivities, etc.).