Specifications include, but are not limited to: a. Broadband connectivity to support Public Wi-Fi at all requested Borough facilities. b. A site survey conducted with MSB staff to determine the best placement at each location for Public Wi-Fi access points. c. Purchasing of all provider-owned equipment at each Public Wi-Fi location, including Power over Ethernet switches and Wireless Network Management Systems to support this service. d. Help Desk support for all Public Wi-Fi related service calls generated between the hours of 8:00A and 5:00PM, Monday through Friday, excluding public holidays. e. Security maintenance on all Public Wi-Fi infrastructure to ensure firmware upgrades and security patches are applied whenever necessary. f. Vendor will have a process to notify Borough IT staff in the event of a detected outage and will begin troubleshooting within two hours of any outage. g. Vendor will provide for equipment replacement on an 8x5, next day business basis.