Specifications include, but are not limited to: •Delivery a complete RMS, PCR, fire investigation, fire inspection, enforcement and permitting, accident, Injury, damage and exposure reporting system(s) that meets or exceeds the requirements described in this RFP •Work with AFD to complete an assessment on the AFD’s current business processes to understand needs and expectations and provide suggestions on business process improvements.•Provide a clear, detailed implementation/project management plan that defines tasks, deliverables, implementation dates, and assigns costs to deliverables on a one-to -one basis•Detail the specification and deployment model for both on premise and, or cloud/hosted solutions and identifying all hardware, software, bandwidth costs for the proposed solution.•Develop, configure, test and implement all associated interfaces identified in this RFP.•Deliver a data conversion proposal that includes a data conversion strategy and estimated cost.•Deliver and execute a test plan identified in this RFP to Department users on all implemented solutions.•Deliver training and training documentation identified in this RFP.•Provide a 24/7/365 technical support solution.•Provide a detailed post go live maintenance contract agreement and associated cost.•If applicable provide sample Service Level Agreement(s). •Detail of plans for subcontracting work, including work function/area to be subcontracted, estimated # hours work, and subcontractor information. •Complete the RFP Cost Worksheet and supply a budget narrative detailing all relevant costs associated with product purchase, equipment purchase, implementation and maintenance by project, etc. •Adhere to all MOA policies and procedures in this RFP.