Specifications include, but are not limited to: 1)Level Software as a Service (SaaS) solution;2)Be hosted and supported by the contractor with no need for Alaska State Parks to purchase or maintain servers or Information Technology staff;3)Both primary and secondary physical infrastructure must be hosted in a facility with at least Tier III certification with preference for Tier IV facilities;4)Training and assistance materials, including online self-guided training, to be provided by the contractor to assist Alaska State Parks personnel at no cost to the State;5)Solution must be Payment Card Industry Data Security Standard (PCI-DSS) Level 1 compliant, must maintain this certification throughout the life of the agreement, and must undergo an annual audit by a Third-Party Quality Security Assessor (QSA) at the end of September of each year. A copy of the audit report shall be provided to DNR project manager by November 30 of each year, beginning November 30, 2021