Specifications include, but are not limited to: 1. Implementation of CM for managing electronic records for up to 350 employees; 2. Business process analysis for each department and division for managing electronic records, and recommendation of streamlined solutions in CM. Analysis should include identification of any circumstance that may require a solution other than CM; 3. Workshops for each department and division to develop and train employees on the CM solutions identified for their business units; 4. CM training for up to 350 employees; 300 End Users, 50 Record Coordinators; 5. Review IT Infrastructure and provide recommendations to ensure full support of Borough-wide use of CM with sufficient bandwidth, networks and servers. Recommendations should anticipate some growth in the environment; 6. Performance measures.