Specifications include, but are not limited to: Contract: • Contract will be based on covering all services, supplies, toner, and staples for an estimated 65 thousand black and white pages per month and an estimated 300 color pages per month. • Each model should have a price per page and should include any pricing for overages. • The billed cost per page shall be based on actual pages copied or printed, with no minimum or maximum page requirement. Vendor shall not charge for scanning on any machine. • Paper will not be included in this contract. • Vendor will send monthly or quarterly invoices broken down first by department and then by device. Service Requests: • Vendor agrees to perform service request within 2 business days. • Supplies must be shipped within two business days of the supply request or automatic supply replenishment notice. Tracking information should be given to the County once the supplies have shipped. • Any parts for service requests should be brought to the location with the technician. • Local software for auditing toner levels and page counts, is preferred for non‐ network connected devices.