Specifications include, but are not limited to: The City of Tuscaloosa seeks the services of a professional firm which has the knowledge, experience and expertise to perform the services as requested, generally as follows: Licensed mental health professionals to assist employees and their dependents with counseling, psychological and social work needs. Referral programs for issues outside of the scope of EAP services. 24/7 availability with face-to-face and telephone counseling. Mandatory EAP referral program. Training seminars/workshops at the employer site on EAP related topics. Crisis support after major life events (disaster, emergencies, deaths, etc.) Access to online articles, presentations and other self-directed materials. Communication materials for the worksite (brochures, flyers, business cards, etc.) Utilization reporting