Provide FSA services with respect to such group insurance coverages, plans and programs as listed in this RFP. Excellent member service and accurate, consistent, timely, and comprehensive management reporting is critically important to PEEHIP. Specifically, PEEHIP is looking for an FSA administrator that will: # Offer a competitive financial arrangement and guarantees # Show strong financial stability # Deliver an overall program that is consistent with PEEHIP's culture, benefits philosophy, budgetary goals, and plan objectives # Demonstrate innovative and quality-oriented FSA claims administration processes and procedures # Provide excellent communication services # Provide superior account service to PEEHIP and excellent customer support to members # Provide seamless implementation of the program for PEEHIP and its members
