Specifications include, but are not limited to: The City has identified two phases for the SOW. 1. Phase One – Upgrades/On-Boarding Tasks include but are not limited to the following. a. Update existing ArcGIS Enterprise from 10.9.1 to 11.2. This will include changing the existing setup from a stand-alone ArcGIS server to a federated server. b. Update existing SQL Server Enterprise Geodatabase from 2017 to 2022. c. Create and implement disaster recovery protocol for site. d. Evaluate existing security and provide details of any suggested change. e. Evaluate existing usage of EC2’s and provide details for any suggested change. f. Move an ArcGIS Server from another AWS site to City’s AWS site. g. Implement Integrated Windows Authentication. h. Verify integrations with third-party SaaS solutions. 2. Phase Two – Maintenance The tasks include but are not limited to the following. a. GIS System Administration: − Provide general maintenance. − Update gis software as required. − Troubleshoot any issues with ESRI Technical Support. − Continuousinfrastructure monitoring of EC2’s and ArcGIS Server services. b. GIS Enterprise Geodatabase Maintenance and Backup − Provide ongoing database maintenance to include, but not limited to, database backup, update database statistics, compression, and rebuild indexes on system tables. − Update software as needed. − Protocol to recover lost data due to human error.
