*** Model #Nikon E100 – 1 each - Scheduled Microscope Performance Service to address the mechanical, optical, and electrical system components of the microscope, to include: cleaning and lubrication, where required, as well as adjustment and alignment of appropriate components. Quote must include travel charges, if any. *** Replacement or repair parts for other than minor repairs are not included but will be reported and quoted as separate transactions. Please provide hourly rate if additional labor and/or parts are needed. Quote must include travel charges, if any. Remote Answering Service Representatives are permitted but, they must be fluent in English; Call volume is estimated to be between 600-1200 calls per month; Script Information will be given to the awarded vendor