Specifications include, but are not limited to: This contract will consist mostly of labor with UWM supplying the parts needed for repair. UWM may occasionally request parts through the contractor. Vendor must have access to small/minor parts to fulfil emergency repair needs. Routine repair and maintenance service will be on a mutually agreed upon weekly schedule, 2 – 3 days per week for approximately ten (10) hours. UWM reserves the right to work with the contractor to adjust the regular schedule as needed. Contractor must notify the Student Services Coordinator at least 24 hours in advance if unable to make a scheduled shift. Non-emergency repair service response time must be within twenty-four (24) business hours. At occasion, UWM may require emergency service. Emergency response time after notification via phone call, email, text, or fax, must be within four (4) hours, seven (7) days a week unless an optional timeline is approved by the Student Services Coordinator. Must provide troubleshooting service over the phone. Response time must be within four (4) hours upon notification.