Specifications include, but are not limited to: The State’s objective is to gain operational efficiencies, scalability, and access to a diverse and skilled workforce by implementing a managed service of this nature. The VMS Company will also supply a VMS solution that is capable of managing the various processes, components, and attributes of the State’s program. At a minimum, these services and the solution’s functionality will allow for the following: • Contracted Personnel recruitment and placement, including specialized and niche IT areas • Contracted Personnel submission of resumes and other relevant information • Contracted Personnel performance tracking • Expansion and modification of Core Job descriptions • Monitoring and developing hourly rates for Core Jobs • Request for Services (RFS) distribution for hourly and potentially project services • If project-based services are implemented, Statement of Work (SOW) completion, approval, and transmission to Contractor will be required • Candidate submission and referral capabilities • Candidate ranking methodologies and VMS Company pre-screening • Candidate background search • Hiring request approval • An ability to adapt to unique Agency needs • An ability to track and apply minority, women, and disabled veteran owned business rules • Contractor onboarding (process by which Contractors and Contracted Personnel are added to the VMS system, to potentially include Agency-specific documents and processes) • Timekeeping and/or interface with existing State timekeeping solutions (e.g. the State’s PeopleSoft Enterprise Resource Planning (ERP) system) • Possible interface with existing State ERP finance solutions • Expenditure and service reporting (standard and ad-hoc) • User-friendly navigation, as well as a relevant training library • In-person training on the solution and State program procedures • Implementation and configuration of an interactive web-based system with online search and query functions • A production-ready system to centrally capture and manage program spend, with an ability to extract various program-related metrics and data • Minimization of time spent on Contracted Personnel engagement processes, as well as ensuring compliance with the State and Authorized User’s policies, procedures, and business rules • Developing processes and policies that ensure compliance with legal, statutory, and regulatory requirements • Maintain a comprehensive customer survey review process to ascertain performance against the critical success factors (e.g. customer satisfaction) • Maintenance of a VMS Company team that is adequately trained and fully staffed
