Specifications include, but are not limited to: The high-level service objectives and benefits the University expects to receive by acquiring services from the selected SI Vendor include the following: Partnership and collaboration: University is seeking a vendor that will work closely with University personnel to co-create the optimal solution and facilitate the transfer of knowledge and expertise and work in partnership on professional and technical services provided to the program team (e.g., program and project management, business analysis, and technical consultation). Access to subject matter expertise: University is seeking a vendor with proven abilities in managing large-scale cloud-based ERP projects for higher education institutions; deep knowledge of higher education best practices across Finance, Human Resources, and Research Administration; experience in application of Artificial Intelligence, machine learning, robotic process automation and similar modern technologies; extensive experience reengineering business processes and workflows; strong capabilities in data cleansing and conversion from legacy systems to modern environments; demonstrated success in testing, validation, quality assurance and user acceptance; high degree of success in developing management approaches of cloud software release cycles; expertise in integration and interface development; and experience developing units that provide shared support services at scale. Timeliness of project delivery: University is seeking a vendor that can collaboratively drive the project forward effectively, complete project activities within agreed-upon time frames, and implement the solution in a timely manner to optimize organizational benefits. Quality, depth, and completeness of services: University is seeking a trusted and capable vendor partner that will skillfully manage and deliver a broad range of top-tier services that appropriately consider and address the needs of University’s complex environment. Change strategy support. University is seeking a partner with skills and experience in planning and delivering successful change management programs, including but not limited to stakeholder engagement and communications, development and delivery of training materials and courses, and change impact analysis and recommendations
