Specifications include, but are not limited to: 4.1.5.1 24x7 Corrective Maintenance Coverage – Parts, labor and expenses included for UPS Electronics 4.1.5.2 Corrective Action on Batteries not included 4.1.5.3 Two (2) Semi- Annual 7x 24 Preventive Maintenance Visits for UPS Electronics per year (at each location); Includes visual inspection, inspection of internal operating parameters, inspection of external operating parameters, inspection of environmental parameters, general visual inspection of batteries, inspection of monitoring system parameters, and general inspection of UPS. 4.1.5.4 Two (2) Semi - Annual 7x24 Preventive Maintenance Visits for UPS Batteries per year (at each location). Each location has 2 strings of 40 batteries each. Includes measure and record individual cell float potentials and battery, measurement of ambient temperature, measure and record all intercell/unit connector and battery cable contact resistances, visually inspect conditions and appearances, mechanical housekeeping and review, inspect and adjust float voltage, operation of output current and voltage meters, review of customer maintained records and safety review and provide a written report. 4.1.5.5 UPSFirmware and Software upgraded by Eaton Corporation Factory Trained Technicians every time one of the units is serviced 4.1.5.6 7x 24 Customer Reliability Center Triage, Dispatch and Monitoring. 4.1.5.7 Web Access to Service History and Service Requests. 4.1.5.8 Remote Monitoring by vendor[footnoteRef:1]. [1: Remote Monitoring is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing a vendor with the insight needed to make recommendations and take action on behalf of the lottery to minimize downtime.] 4.1.5.9 Vendor must provide and install one PGXUPS Connectivity Kit for EY213CAA04 (the Bridgeport unit already has this kit installed). 4.1.5.10 Priority Service is required to insure the Lottery can generate revenue for the State as planned.