Specifications include, but are not limited to: The Washington State Patrol (WSP) – Criminal Records Division (CRD) is soliciting proposals from Bidders to design and build a web portal. WSP is looking for a platform that will allow every customer to securely communicate with their Criminal Records Division (CRD). WSP wants their customers to authenticate, to log onto a secure site where they can: Setup and maintain their account information Read and send messages Request documents and services such as background checks Subscribe for services and notifications Receive billing information Retrieve items from their transaction history Upload documents Provide an extremely diverse customer base a consistent, high quality experience.