Specifications include, but are not limited to: 1. PROVIDES community engagement and volunteer management tools that are user friendly for students, staff, faculty, community organizations and administrators 2. PROVIDES event registration process that allows for both notification and review of volunteer opportunities by university administrators and community organizations 3. PROVIDES 24/7/365 world-wide availability 4. PROVIDES WCAG 2.0 Level AA compliance without surcharge 5. PROVIDES 24/7 Customer service support for the institution 6. PROVIDES Reporting information about student and community engagement with the tool 7. COMMUNICATES with University Student Information Systems ; 1. Ability to have one overall system which allows for customizable experiences for each of WSU’s 6 campuses and WSU Extension; 2. Ability to have a community organization registration process that tracks individual affiliation agreements with an e-signature and date/timestamp 3. Ability to have a volunteer event registration process that includes ability to have multiple assumption of risk/release waivers and background checks 4. Ability to automate and manage service learning courses and course rosters 5. Ability to allow for group and event searches utilizing multiple search criteria 6. Ability to track and verify attendance at events and generate reports 7. Ability to document students’ engagement history 8. Ability to create forms and collect responses 9. Ability to be accessible on mobile devices ; EXCELLENT user interface to facilitate ease of use and not impede engagement 3. COMMUNICATION tools that allows for oversight of students, staff, and administration to quickly and effectively send and receive communication in a manner that is meaningful for the recipient.