Specifications include, but are not limited to: 1.The Third Party Administrator must be licensed as a Third Party Administrator in Virginia.2.Work with the exiting vendor on contractual commitments with current providers, to prevent a lapse in coverage for 2020. 3.The vendor should provide a toll-free telephone for customer service to provide information to plan participants on an as-needed basis. 4.Keep the City/LCS informed of all changes in both state and federal laws and regulations pertaining to Voluntary Employee Benefits. Work with the City/LCS Health Insurance Consultant to ensure all plansremain in compliance and make recommendations prior to the benefits enrollment period.5.Work closely with City/LCS administrators to determine the type of voluntary benefit products which best serve the employee’s needs. Report any recommendations concerning possible improvements or changes in approved products to administrators.