Specifications include, but are not limited to: Provide cloud-based support that allows direct database access for reporting in business intelligence platforms. Any outward focused portion of a proposed product/solution must provide a well-developed customer/user experience. Any outward focused portion of a proposed product/solution must demonstrate that it has been developed around the understanding of users with disabilities as to avoid limitations to using the technology and unintended exclusion. Inward focused portions of the platform must provide seamless, intuitive, and user-friendly platforms for JAUNT staff. Provide a rider-focused experience. Customer engagement experience and their satisfaction is of utmost importance. Seeking to empower our customers. Proposals should demonstrate how their solutions provide seamless, intuitive, and user-friendly experiences while interacting with technology solutions.