Specifications include, but are not limited to: provide supplemental staffing and support for the various support requirements that include, but not limited to, daily operations and maintenance, and project oversight of various Virginia tunnels, moveable bridges, the Customer Service Center (CSC), and other VDOT facilities and locations as identified. These activities shall include, but shall not be limited to: control room operations, tunnel patrolling support, wrecker drivers, electrical / mechanical systems installation, maintenance, and repair, call center operations, program management assistance, facility maintenance, and roadway emergency response. These activities shall be subject to the Contractor performance, continuing VDOT need and budget availability. There may be a need for technical analysis and support systems enhancements related to the Virginia Tunnels, Moveable Bridges, CSCs, and additional other VDOT facilities and locations as identified. These needs may be met by optional task orders, which may include but are not limited to, staffing, facility installation and maintenance activities, tunnel and/or highway cleaning, traffic analysis, and facility development enhancements.