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PROCESSING OF CREDIT CARDS & ELECTRONIC CHECK PAYMENTS


Location
Virginia
Publication Date
03/15/2019 10:57 AM EDT
Closing Date
04/08/2019 02:00 PM EDT
Issuing Organization
City of Charlottesville
Solicitation Number
Description

Specifications include, but are not limited to: The purpose of this Request for Proposal (RFP) is to solicit sealed proposals to establish a contract through competitive negotiation for the processing of credit card and electronic check payments for the City of Charlottesville through web based, and phone-Interactive Voice Response (“IVR”) channels by the City Treasurer’s Department. The City intends to select one or more firms to provide the required services. To facilitate the evaluation of proposals, the services have been divided into two (2) service groups as listed below. Firms may propose to provide one or more of these services. Service Group 1: General Web and IVR payment processing. Service Group 2: Utilities (gas, water, wastewater, and gas assistance) web payment processing and account services.

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