Specifications include, but are not limited to: The Contractor shall provide all labor, materials, and services requested in this RFP and is responsible for furnishing, installing, and maintaining the Inmate Telephone System, Video Visitation Solution, Correctional Grade Tablets, Investigative Software, JMS Interface, and Commissary Interface. The Inmate Telephone System, Video Visitation System, Correctional Grade Tablets, Investigative Software, JMS Interface, and Commissary Interface must be tested prior to any implementation. The NSO must verify all systems tests prior to implementation. The Contractor may install and test systems individually so the NSO can approve implementation more efficiently, in accordance with an implementation plan approved by NSO in advance. The Contractor shall have operating, quality control and assurance procedures to ensure a high level of quality services to the NCJ population.