Specifications include, but are not limited to: 1.Be able to handle all aspects of public requests 2.Have a tailored dynamic workflow for both: County departments and Police Department with different levels of permission. 3.Have the aptitude for document management including ability to upload, redact and search documents and records. It should be able to handle various files including, but not limited to, images, audio files, video files, PDFs and Microsoft Office. 4.Have a customer web portal where the requesters can easily submit, check on status of their request and retrieve responsive documents as well as invoices. 5.Have internal databases with templates, forms, tutorials, training videos and informational materials. 6.Have internal collaboration tool section where you can communicate with FOIA coordinators from other departments 7.Have a capability to generate FOIA requests timelines and send reminders before due date. 8.Have a reporting module with capability to track the time, fees, create customized reports. 9.Have capabilities across mobile platforms.