Specifications include, but are not limited to: A. The Provider shall respond to all emergency, non-emergency, mutual aid calls for service, (and collect all information for billing the EMS calls) by supplying contract EMS providers to supplement volunteer services. Currently, the EMS agency needs one crew 24 hours per day, seven days per week. The Provider’s supervisory staff shall monitor the activities of assigned personnel daily to ensure that all contracted services are supplied in a professional and competent manner. Supervisory staff should personally visit the station weekly to monitor the activities of assigned personnel. Management and/or supervisory staff shall meet periodically/as needed with the Rescue Captain and County representatives to ensure a good working relationship between all stakeholders. B. The contract staff will follow the EMS agencies Rules and Regulations for daily operations along with the Surry County Standard Operation Procedures (SOP). C. Each crew shall consist of one Advanced Life Support provider and one Basic Life Support provider. All personnel shall be certified in IS-700 Introduction to NIMS, ICS-100 Introduction to Incident Command, and ICS-200 Basic Incident Command. D. The Provider shall operate under the EMS agencies license at the direction of the Medical Director. The Provider shall use the agency’s identification, will be listed as an affiliate of the assigned agency, and will operate under the Old Dominion Emergency Medical Services Alliance (ODEMSA) protocol. E. The Provider shall supply staffing (only) and utilize the equipment and supplies belonging to the County and the EMS agencies; wash, clean, and stock the vehicles in conformance with the State regulation inspection sheet; inspect each vehicle daily and complete the inspection forms provided by the agency. The contractor shall provide the uniforms for the staff with the EMS agency’s name and agency’s logos.