Specifications include, but are not limited to: A. Phase 1 Infrastructure & Revenue Capabilities Design & Build: 1. Focus on designing and implementing the building blocks of the client partner consortium and defining host college revenue capabilities. a. Consortium Governance Model b. Key Performance Indicator (KPI) Reporting c. Service Level Agreements (SLAs) d. Client Marketing Approach e. Phase II Strategic Roadmap & Implementation Approach f. Collection Service Offering & Fee Structure 2. It is anticipated that revenue capabilities in Phase I will focus on a collection service offering for the host college and expand to additional consortium colleges / clients as able. Additionally, revenue captured in Phase I will be used to help fund staffing and technology capabilities required to implement later phases of this initiative. 3. Additional opportunities for quick wins identified in Phase I will be provided to the RBC Chief Administrative Officer for approval and implementation as appropriate. B. Phase 2 Establish Technology & Pilot Services: 1. Focus on designing and implementing the ERP capabilities and onboarding the host college into the new service model. a. ERP Implementation & Configuration for Host College b. Fiscal / HCM Services Established c. Key Performance Indicator (KPI) Reporting.
