Specifications include, but are not limited to: The City’s hope is that an upgraded and modern ERP solution, one that is specifically designed to address the complexity of enterprise City government functions, will offer the opportunity to enhance existing business processes by:•Reducing costs•Improving decision-making•Providing enhanced customer service to both internal and external customers•Improving access to information•Making them more efficient•Making them more effective•Improving accountability•Increasing the flexibility for reporting requirementsAs such, the City wishes to thoughtfully consider all business processes, user feedback, existing use of our ERP application, and other applications the City uses that require ERP integration, along with data and benchmarks of what like-sized municipalities are utilizing today. The technology support and costs of vendor support should also be evaluated in a recommendation determining the feasibility of replacing the City’s current ERP.
