Specifications include, but are not limited to: Contractor shall provide laundry or linen exchange services for the Vermont Psychiatric Care Hospital, 350 Fisher Road, Berlin, VT 05602: Items to be laundered or exchanged including, but not limited to: Towels, blankets, bedspreads, sheets, pillowcases, laundry bags, mop heads, wash cloths, dust mops, kitchen towels. Standards of Performance: Including but not limited to, the following: 1. Approved wash formulas (monitored by chemical company, distributor and own technician) 2. Quality Control Program a. At least monthly pH testing and recording of finished products b. Periodic before/after lab cultures c. Monitor water hardness d. Bimonthly, certified test for whiteness, tensile strength (loss), yellowness e. Monthly titrations reports on wash formulas f. Infection control through handling procedures 3. Provide VPCH with details related to wash formulas and the results of any testing related to VPCH laundry as requested 4. The Contractor will follow Universal precautions for blood borne pathogens 5. Separation of soiled/clean laundry at all times 6. The Contractor will disinfect and sanitize linen carts/vehicles between every use – monitor same via lab reports. 7. Separation of damaged items and return to hospital in separate identified bag 8. VPCH laundry will always be kept separate from all other facilities laundry.