Specifications include, but are not limited to: A court reporter service to provide transcription services as they relate to Commissioner hearings, and any other proceedings in which a transcript is commissioned. 1. Provide transcription service for the Department, and to make a verbatim record of proceedings before the Commissioner, Director, or designate hearing officer, including the taking of depositions. 2. The selected Court Reporter must provide the Department with an electronic transcript in .pdf format by email, one paper original to the court, and one paper copy to the transcript requestor, upon full payment of transcription services. 3. The selected Court Reporter must be able and willing to take all measures necessary to respect and preserve the confidentiality of taxpayer information that is contained on the hearing recording and transcript. 4. The standard delivery time of transcripts shall be two weeks, with the exception of expedited delivery, which shall be seven days from the date of the hearing.