Specifications include, but are not limited to: Provide the fire department with billing and collection services for emergency medical transport services. Provide billing services office in Salt Lake County with “live” staff support. Provide Image Trend ePCR Software to provide compatibility with billing data requirements as well as providing for State NEMSIS and hospital data requirements, and pay for all annual software maintenance fees. The fire department will pay for all necessary ePCR hardware. Receive transport information and supporting documentation and confirm receipt of that documentation. Prepare all invoices and follow-up mailings. Invoices with instructions must be placed in sealed envelopes and mailed postage prepaid. Initial invoicing must occur within three (3) business days of receipt of the patient care report (PCR).