Specifications include, but are not limited to: 5.1.1 The Vendor shall provide ISP services as required by this Scope of Work at two facilities within the City of Denton. Throughout the term of the Contract, City reserves the right to extend/expand services within a location and to add or remove location(s) covered under the Contract. 5.1.2 The Vendor shall provide 1 Gbps scalable to 10 Gbps Internet connection of enterprise-class quality at City Hall East delivered by fiber and terminated in the Main Distribution Frame at 601 E. Hickory Street, Denton, TX 76205. 5.1.3 The Vendor shall provide 1 Gbps scalable to 10 Gbps Internet connection of enterprise-class quality at Denton Municipal Electric delivered by fiber and terminated in the Data Center at 1685 Spencer Road, Denton, TX 76205. 5.1.4 The Vendor shall be required to advertise customer’s public BGP subnet using the Vendor’s public BGP ASN. 5.1.5 The Vendor shall document and provide a guaranteed quality of service. Due to City’s business environment, City requires a minimum service availability of 99.99% per month with a maximum of 15 minute response (problem acknowledgement to City) and a maximum of 4 hours resolution to problems. Unless otherwise agreed to by City, the selected Vendor will issue a documented credit if the response time and/or downtime do not meet the Contracted limits