Specifications include, but are not limited to: 5.4.1 Manage, operate and direct the use of parking lots and parking garages for events in accordance with applicable laws and university policy. 5.4.2 Employ only trained, competent personnel with knowledge of UTA’s parking lot and garage locations. Employees must have knowledge of each event deployed to work with the ability to guide visitors to differing lots of differing prices. 5.4.3 Employees should be well trained in customer service and strategic pay-in-lane parking strategies to optimize efficiencies and the customer experience. 5.4.4 Vendor will provide adequate staffing at each lot with an agreed upon number of employees and cashiers. 5.4.5 Vendor will provide all uniforms necessary for each worker, including but not limited to, high visibility clothing and equipment to protect from weather. 5.4.6 All employees must provide professional representation in appearance and interactions with customers. 5.4.7 Vendor will supply all necessary equipment to work, i.e. change bank, cash collection bags, parking receipts, flags, etc. 5.4.8 Vendor shall provide one point of contact for UTA to interact with and ensure timely responses to any concerns.