Specifications include, but are not limited to: The City of Austin (City) Parks & Recreation Department (PARD) seeks a single vendor to provide a turn-key public WiFi network solution within selected park areas at no cost to the City. This solution will provide for the design, installation, operation and maintenance of a commercial grade WiFi system in open parkland. As the City strives to be the best managed City in the country, a principle goal is to provide its citizens and visitors with easy and reliable access to the internet for the use of webbased applications and technologies that will strongly enforce the City vision of becoming a transparent leader in citizen engagement. 1.2 Goals and Objectives The City seeks a turnkey solution that provides visitors to certain locations within City parks with ready access to a reliable, consistent and easy-to-use connection to the internet. Business Objectives • To provide consistent and reliable free access to the internet via a WiFi network to all visitors to specific public areas within the parks system that is maintained at no additional charge to the City. Technology Objectives • To install commercial grade, remotely maintainable WiFi network equipment at three designated park areas and be maintained at no cost to the City. This system will provide 99.5% system up-time. Operations - Vendor shall: Design WiFi networks to serve the public in designated open parkland areas Install WiFi access points unobtrusively into designated park areas Connect the system access points to a specified internet service provider (ISP). ISP will be provided by City. Upon establishing a connection, provide a landing page that features information about Austin’s city parks as well as specified other topics (such as City events, listings of recreation centers, museums, etc.) and organizations (such as Parks Foundation, Trails Foundation, etc.). Monitor all WiFi access points 365 days a year, 24 hours per day Maintain, repair or replace failed hardware or software within 24 hours of failure Proactively replace hardware prior to it reaching the end of its life Keep all software updated to its latest version – including hardware firmware Monitor and report on WiFi traffic at each and every site. Monitoring should be continuous and reports should be provided on demand.