Specifications include, but are not limited to: Tenancy Assistance Center for the Harris County Community Services Department ( For one (1) year beginning approximately August 1, 2019). The services to be performed by the Contractor may include, but are not limited to, the following: Public Education - Outreach campaign that includes language-accessible, regular in-person workshops to inform of rights under the Texas Property Code, fair housing, and assistance programs. Counseling – services provided by trained staff (in-person, online, and or by phone) to assist with housing issues that led the resident to self-advocacy and or referral to free legal services for resolution. Legal Services – services by trained legal staff to assist renters and or owners with landlord conflicts, discrimination, title issues, theft by contractors, or other barriers to housing. Mediation – for those residents whose issues cannot be resolved with self-advocacy or referral, or are of an emergency nature (i.e. eviction, lockout) in-person mediation services may be required.