Specifications include, but are not limited to: 1. [REQUIREMENT] Software MUST provide password encryption or be capable of integrating with Microsoft Active Directory Services or Azure Active Directory Domain Services. 2. [REQUIREMENT] Web-based solutions MUST provide secure access via HTTPS. 3. [REQUIREMENT] The System MUST encrypt all backups. 4. [REQUIREMENT] The System MUST ensure that all communications between a web site, application tier, and database tiers must be encrypted to protect data being transmitted. 5. [REQUIREMENT] The System MUST ensure that cookie attributes are never used for authorization decisions. 6. [REQUIREMENT] The System MUST ensure that credentials are not stored in a cookie. 7. [REQUIREMENT] The System MUST not allow sensitive production system information such as database connection information, user ID, or passwords to be installed in configuration files in plain text. This information should be encrypted using a proven algorithm. 1. [REQUIREMENT] Software MUST contain online/offline self-help functions. 2. [REQUIREMENT] Respondent MUST offer flexible service support options including telephone or e-mail support. 3. [REQUIREMENT] Respondent MUST provide North American-based software support in accordance with the agreed service level agreement. This includes the use of a help desk and method of tracking reported issues that is visible to Tarrant County.