Specifications include, but are not limited to: A. The firm(s) shall agree to comply with all State and Federal consumer and collection practice laws. B. The firm(s) shall designate a manager for the City of Watauga’s account, who will be the City’sprimarycontact.C. The firm(s) shall provide a report(s) on a monthly basis, which must be received by the City of Watauga no later than the 15th of the month following each month end. Interest and principal payments must be reported separately. These reports are to include, but not limited to, the following information: Turnover date Account name Account number Type of account Beginning balance Collections in dollars and percentages Current balance Collection status Collection fees in dollars and percentages