Specifications include, but are not limited to: Criminal Background Check: All vendor designated personnel performing work for Tarrant County to include onsite or remote access will be required to undergo a Criminal Justice Information Services (CJIS) Criminal Background Check. a. Vendor shall provide information, including, but not limited to, name, date of birth, and driver’s license number for each individual who will be performing work on Tarrant County. b. Personnel who perform work for Tarrant County must submit to and pass a CJIS Criminal Background Check. That status must be maintained by all Vendor personnel for the duration of the contract. c. Criminal Background checks conducted by Vendor for vetting purposes are desired but are not acceptable due to particular requirements. Tarrant County reserves the right to conduct additional Criminal Background Checks as it deems necessary. d. Failure of the Vendor to supply personnel who pass a CJIS Criminal Background Check Could result in termination of the contract. Note: The CJIS Criminal Background Check applies to the individual and not the Company. IV. VENDOR REQUIREMENTS: A. Adhere to the terms and conditions identified in this solicitation. B. Assign an account manager to be the primary point of contact. The account manager shall remain available throughout the term of the purchase order as long as that individual is employed by the vendor. If Tarrant County determines the account manager is unable to perform in accordance with the service requirements or to communicate effectively, the account manager shall be replaced at the written request of Tarrant County representatives. C. Provide all required “pre-employment verification” and vendor screening reports exclusively to the Tarrant County designated representative(s) per department. Other employees will be forbidden to obtain reports or data therein, for themselves or associates or any other person(s). D. Provide non-legal guidance and interpretation regarding criminal background checks to the designated Tarrant County representatives. E. Conform to the FCRA while performing service under this purchase order. F. Work with Tarrant County representatives to design and coordinate report formats, could include modifications of existing program to meet Tarrant County requirements. G. Results must be verified. V. SERVICE REQUIREMENTS: A. Provide secure website using encryption and authentication standards to protect the confidentiality of web transactions. The website should incorporate a mechanism for detecting any alterations in transit so that eavesdropping on or tampering with web traffic is impossible. This is essential for the safe transmission of confidential personal information. The website should be user friendly and efficient in the ordering of criminal background checks and receiving detailed reports by designated Tarrant County representatives. B. Maintain the website throughout the term of this purchase order and ensure that the website is available during normal Tarrant County working hours. These hours are 7:00 a.m. through 6:00 p.m., Central Standard Time. C. Provide an interface that will allow designated Tarrant County representatives to create User IDs for additional designated Tarrant County representatives to access this system. The system should generate a unique password for each User ID and then require that the new user modify this password the first time they use this system. The interface should include an auditing function that allows Tarrant County to identify the individual responsible for creating a User ID in the system. D. Utilize existing databases or search individual courthouse records in the applicable county where the applicant has lived within the last seven (7) years. E. Background checks must be run on all names under the social security number within the time parameters. There should be no extra charge for additional names under a social security number. For example: SS#111-00-2222 – Mary Smith, Mary Smith Jones, Mary Jones. F. System must be paperless and fully automated. Must provide methodology for both Tarrant County representatives and applicant to submit a request and authorization online. Emails, communications and authorization forms must be customizable. Vendor may be asked to demonstrate the online process. G. Invoices should be provided electronically on a monthly basis. Invoices should include only those background checks that are completed and have been provided to the employer. Must have the ability to invoice multiple accounts.