Specifications include, but are not limited to: a. Service Type: General HVAC repair services to include but not limited to compressors, valves, fan motors, hydronic pumps, etc. b. Unit type: Typical split system, Package system, Hydronic system and other commercial HVAC equipment. Please indicate all units and consequent experience level. c. Response Time: Normal response time required will be within three days of service request. Please indicate response time. d. Emergency Response Time: Emergency response time required will be at least same day service. Please indicate emergency response time. e. Financials: Provide hourly labor rates for the following: 1. Regular business hours 2. Overtime hours 3. Holiday hours Provide discount off manufacturer list price for parts and complete assemblies.