Specifications include, but are not limited to: a. Regularly conduct monthly multi-modal, telephone, mail, BRFSS and PRAMS surveys. Conduct, other prepared, State approved, health related surveys on an as needed basis. b. Provide telephone interviewers, including at least one (1) bi-lingulal interviewer, who will be able to conduct the telephone surveys during the morning, afternoon and evenings seven (7) days a week. The number of interviewers per survey session will be scheduled on an as needed basis with at least one (1) Bi-lingual interviewer on duty per survey session. Interviewers should be trained in conducting more than one (1) type of survey. Interviewers shall have sufficient computer skills and training to operate the CATI software and accurately enter response data. c. Ensure that all of their interviewers and data entry staff complete the required training. All training provided to Contract staff in the performance of this Contract shall be documented. Interview and data entry training shall include use of the CATI software, recording responses and comments, handling sensitive situations, human subjects training, call dispositions and right to privacy of study participants, and any additional issues that are specific to the survey being conducted.